ACBUY ONL (also referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://acbuy.onl and use our reverse purchasing agent services.

1. Information We Collect

We collect information that can identify you personally (“Personal Information”) and information that does not identify you personally (“Non-Personal Information”).

1.1 Personal Information

We may collect the following types of Personal Information:

• Contact Information: Name, email address, phone number, and mailing address (required for shipping and delivery).
• Transaction Data: Details about purchases you make, including product links, specifications, prices, and shipping preferences.
• Payment Information: While we do not store full payment card details, we may collect information needed to process payments through secure third-party payment processors (e.g., payment confirmation, transaction ID).
• Account Information: Username and password (if you create an account), and communication preferences.

1.2 Non-Personal Information

We may collect the following types of Non-Personal Information:

• Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide Services: To process your orders, purchase goods on your behalf from Chinese vendors (Taobao, 1688, etc.), consolidate packages, and manage international shipping and logistics.
• To Communicate: To send you transaction confirmations, service updates, shipping notifications, and respond to your inquiries.
• To Improve Our Services: To understand how our website and services are used, allowing us to improve user interface, service efficiency, and product offerings.
• To Process Payments: To securely process financial transactions for the services provided.
• To Ensure Security: To prevent fraudulent transactions, monitor against theft, and protect against misuse of our services.
• Marketing: To send you promotional materials about our services, special offers, and news, in accordance with your preferences.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Chinese Suppliers: We share necessary information (e.g., product specifications, quantity, and sometimes a localized version of your name/address for domestic shipping) with the vendors in China to fulfill your purchase orders.
• With Logistics Partners: We share your name, mailing address, and contact information with international freight forwarders and shipping carriers to facilitate package delivery.
• With Service Providers: We may share your data with third-party vendors, consultants, and service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Use of Cookies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A cookie is a small file stored on your device that helps us improve our service and your user experience. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Policy for Children

Our services are not intended for individuals under the age of 18. We do not knowingly solicit or collect information from children. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” and will be accessible on our website. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]

Website: https://acbuy.onl